5. Customer Service
Cosmic Ears always had a great customer service but CE is growing and it quickly became clear Phil alone couldn’t handle all the communications himself anymore. If you get in touch with CE now, there’s a big chance Amelia will get in touch with you. I myself added CE Support on Skype and always get in touch with her there. If you need a fast answer, Skype is the way to go.
Ordering a pair of monitors from their site is pretty easy. Just follow the different steps, select your options et voilà. For specific requests you better get in touch with them first.
Cosmic Ears still offers the online tracking system so you can keep track of in what production stage your monitors are at the moment. Once they’re done they’ll be shipped out to you immediately by DHL. European countries even have an overnight delivery, impressive.
6. Driveability & Sources
The CE5P is easy to drive and even your smart phone can make it sound really good. I personally never use my phone as DAP and I have used the CE5P straight from the AK120II, the Fiio X5SG and the discontinued iBasso DX90. The DX90 and Fiio DAP sound more or less the same and give the CE5P a good amount of bass, more so than the AK120II. The CEP5 from the AK sounds more detailed with a better separation and clarity.
I haven’t automatically been pairing the CE5P with one of my portable amplifiers as I was very happy with the result without amp. When I did use an amp I mostly ended up with the CypherLabs Picollo. The only time I heard the CE5P pick up a little hiss was when I connected it to balanced out of the Duet amp.
My personal favorite source with the CE5P is the Astell & Kern AK120II as it complements the CE5P’s characteristics best: clarity – detail – dynamics.
A lot of custom inear companies develop monitors that focus on one particular area like bass or vocals or treble. What I love about Cosmic Ears is that all their monitors are great all-rounders with generally good bass and especially good mids. The CE5P is no different in that regard. CE’s website says the CE5P is “an amazing earphone for a solid performance across the frequency range” and that’s exactly the feedback I gave CE. To be honest I received the CE5P a couple of months ago already. They didn’t even have it on their website back then if I remember well.
When listening to the CE5P there’s nothing really specific that stands out, unlike in the previously reviewed 5 drivers. The Stage 5 had big bass and the VE5 had a upper mids and treble focus. This isn’t the case with the CE5P. It’s a more linear and very balanced monitor where bass, mids and treble get equal focus and it’s this balanced sound that makes it such a pleasure to listen to. I’m not sure Phil agrees with me but I told him before I find the 5 to be most balanced monitor from their product line.
The first characteristics that come in to mind when listening to the CE5P are: clarity, tightness and speed. Apart from the Stage 5 both the CE5P and VE5 sound very clear from bass to treble. The CE5P is a reasonably fast sounding monitor and its attack is very good. I never felt it sounded slow and that it couldn’t keep up. Even with complex and fast passages the CE5P held up without problem. Everything on the CE5P sounds tight and precise and it does that effortlessly.
More on sound, after the click HERE