5. Customer Service
Jomo doesn’t have an online CIEM builder tool so you can’t check out your design upfront. Jomo Audio still uses an order form like a lot of other companies do. They do have a clear overview of the color samples on their website together with the artwork pricing though.
I didn’t use the order form myself as I usually bypass that and also because Jomo was free to do whatever they wanted with the design. The Flamenco made it back to me really fast but I really couldn’t say how much the actual delay between order and delivery is at this moment. You best check that with Joseph or someone form Jomo Audio directly. What I can say is that Joseph is always kind and friendly and getting a reply never takes long. Because my monitors again fit great and sound perfect, I didn’t have a single reason for getting back in touch with him after I received the set.
6. Sound
If you’ve read my Jomo Samba review then you know I like it very much and well, I love the Flamenco just as much, if not more. The impressions below are with the Ares II cable.
The Jomo flamenco sounds spacious, open and extended. Its tuning can certainly be called audiophile and by that we mean it’s a more neutral, balanced and linear sounding monitor with a transparent character. At the same time the Jomo Flamenco from bass to treble shows good body and impact (especially with both switches flicked to the “on” position) and the delivery is smooth (yet fast and correct) and that makes it a very transparent / musical and precise sounding monitor. All the detail you expect from a flagship in this price range definitely is there but it at the same time is musical and non-fatiguing, and it’s exactly that sublime mix that makes this such a great sounding reference custom IEM.
The sound stage is wide and this 11-driver monitor has really nice extension. The presentation is spacious but it’s not overly so and because of that the sound stage width might seem smaller than it actually is. The Jomo Flamenco doesn’t sound intimate and you get a more out of your head kind of feeling, yet not overly so. The sound stage depth is good and just like the Samba it has great layering.
Detail wise the Flamenco delivers and you get all the micro detail you’ve always wanted to hear. Its separation is good and “clean and clear” is exactly how you’ll hear your music at all times. When reviewing the Samba I said the following: It’s fast, clean, clear, detailed, precise and always in control. It’s one of the best neutral (yet musical) sounding monitors in my CIEM collection with a high score on technicalities.
I stand by that and I still really love the Samba. It’s one of the monitors I use when I’m not reviewing and that says enough about it. This time round I can describe the Flamenco in the exact same way as I did the Samba, but the difference is that the level of performance is even better than that of the Samba. I really love how the Flamenco sounds and I wouldn’t know what to say bad of it. Well I can say that it’s rather sensitive and it that it will pick up hiss if you’re sources are hiss-heavy. It also picks up a tiny bit of hiss from the Hugo 2, but it isn’t the only monitor to do so.
When you switch the four switches to the “up/on” position you’ll get bigger bass, treble and mid body combined with more a dynamic and musical presentation. While the difference obviously is very audible between on and off, you won’t get shocked with the difference in sound either. With the switches down you get a neutral, precise and more transparent presentation, where the other position gives you more body, smoothness and musicality. I like both tunings and I even appreciate a mix of on and off settings. It all depends on my mood and the music I’m listening to, but I did find myself flicking both switches to “on” most of the time.
Bass has good body, it’s not bass light and not bass heavy and both with the switches on and off, it is somewhere in between light and heavy. Bass is tight, fast and has good impact (more so in the on-position). The detail and the layering of the bass is good but you’ll only get the deepest bass with the best impact in the on-position. The mids are rich and have that exact amount of space which is needed to deliver a top quality sound. Layering is good and the overall the mids are perfectly in line with the bass. I wouldn’t say the mids are more up to the front and it’s only the vocals that get a more pronounced presentation. That doesn’t bother me a single bit though, the Jomo Flamenco simply has great mids. The treble section for me sounds best when the switch is activated as you get the best dynamics, richness, layering and extension. Treble at all times is musical and easy to listen to, it’s never harsh or cold but it’s musical and alive.
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