Product Packaging, Build & Ergonomics
All three customs are built with the same standard. Overall the customs are very light in weight. Although the JH5 with only two drivers per housing feels the lightest, the 8-drivers 16s is still far from being heavy. Surprisingly the JH customs feel lighter than my UM Mage custom IEM with 4-drivers. This difference may be due to the material used for the molding.
My JH Customs, all three of them, come with a perfect fit. I couldn’t be happier. The UM Mage had an incredible fit, but I find the JH customs to be better in that it’s easier to put in, and it feels even more comfortable on the ear. The superb fitment alone is worth the additional price of a JH5 over lousy fitting universals like the TF10. The customs are so much more easier to put on. They give you perfect fit every single time, and they don’t require replacing the tips after a few months of use.
There were some concerns about the fitment of JH Audio customs as I’ve been hearing a lot of re-fitment stories from JH Audio customers, and that the build quality is not as good as the Unique Melody customs. My guess is that there are probably more JH Audio owners than there are Unique Melody (at least, in the english speaking world). Now, even if both brands have a similar percentage of customers needing a re-fit, this will lead to far more re-fits on the JH Audio side, hence we hearing more about them. Anyway I was very happy with my customs, and I think the build quality is really high as well.
Equipped with a removable Westone ES-style cable, I have no complaints with the stock cables. The cables are very soft and flexible. They are a little bit prone to getting tangled, and I almost have to un-tangle the cables everytime I want to use them. But overall I appreciate the soft and microphonics free cable.
The packaging itself is very simple and functional. It comes with a translucent pelican style box that protects your custom from water and impact. Inside the hardcase, you’ll find a soft pouch for carrying the customs around. While the pelican box is too big to carry around daily, it’s very useful for storage and travelling as you can throw it in with the rest of your baggage and not worry about having the customs damaged. It’s definitely one of the most practical packaging I’ve seen, and I also think that it looks very professional and belongs at home with pro musicians gear. Also included with the package is a user manual and a cleaning tool for the customs.